Last Updated: 29-4-2025

Welcome to And-Action. By using our website or services, you agree to the following terms and conditions. Please read them carefully.

1. Platform Overview

And-Action is a digital platform that connects customers with artists and performers for various events. We act as an intermediary to facilitate bookings and payments.

2. User Eligibility

You must be at least 18 years old to use this platform. By registering or booking, you confirm that you meet this requirement and that all information provided is accurate.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account and password.

You agree to accept responsibility for all activities under your account.

Artists must ensure their availability, pricing, and performance details are kept up to date.

4. Booking and Payments

All bookings are subject to artist availability and confirmation.

Payments are processed securely through our platform.

Artists receive payment after the event, less our platform commission.

Prices listed are inclusive of applicable taxes unless otherwise stated.

5. Cancellations and Refunds

Customers may cancel up to 7 days before the event for a full refund.

Cancellations within 7 days may incur partial or no refunds, depending on the artist’s policy.

Artists who cancel a confirmed booking may be subject to penalties or removal from the platform.

6. Artist Obligations

Performances must be professional and align with the description/promotional material provided.

Artists agree to honor accepted bookings unless exceptional circumstances arise.

Any misconduct, no-shows, or customer complaints may lead to removal from the platform.

7. Content Usage

By uploading content (videos, images, bios), artists grant And-Action the right to display and promote this content for marketing and promotional purposes.

Users may not copy, reproduce, or distribute any content from the platform without permission.

8. Limitation of Liability

And-Action is not responsible for:

The performance quality or conduct of any artist.

Damages, losses, or injuries arising from artist-customer interactions.

Technical issues that may temporarily disrupt platform access.

9. Dispute Resolution

Any disputes should be directed to our support team first. We aim to resolve all issues fairly. If necessary, disputes will be handled under the jurisdiction of [Insert Your Legal Jurisdiction].

10. Termination

We reserve the right to suspend or terminate user accounts (artist or customer) for violations of these terms, including fraud, abuse, or repeated customer complaints.

11. Modifications

We may revise these Terms at any time. Continued use of the platform after changes means you accept the revised terms.

12. Contact Us

For questions or concerns, email us at [support@andaction.com] or visit our Contact Us page.